Helping Hands Re-Entry Outreach

Operations Manager - Bybee Lakes Hope Center

Salary: $38,000-$41,000 per year

Medical, Dental, Vision, PTO, 401k with 3% contribution from the employer.

Based in Portland, OR at Bybee Lakes Hope Center

Reports to: Facility Director

Work Schedule: Full-time. Core hours of Monday-Friday.

Must be able to work a flexible schedule with the possibility of some occasional early morning, evening, and weekend work.

Overall Purpose of this Role:

The Operations Manager is responsible for maintaining daily operations of the facility, as well as coordinating and utilizing both in-house and external volunteers to do so.

Key Accountabilities:

Operations Management –

• Coordinate in-house volunteers for the kitchen, cleaning and other chores.
• Assure facility is functioning as efficiently as possible regarding food, cleaning, and supplies.
• Meet weekly with Kitchen Manager to meal plan and create a grocery list.
• Shop for groceries and order supplies as needed.
• Develop and maintain relationships with food pantries and pick up food as needed in coordination with the Kitchen Manager.
• Prepare meals if volunteers, Kitchen Manager or Operations Assistant are not available.
• Meet regularly with Operations Assistant to ensure facility needs are being met.
• Develop and implement monthly community building events for participants.

External Volunteer Outreach –

• Coordinate external volunteers to assist in the kitchen, facilitate classes, or other opportunities as needed, as well as training volunteers to do so.
• Develop and implement external volunteer events.
• Seek and organize donations for needed items, such as toiletries, office supplies, furniture, etc..
• Conduct facility tours for volunteers.
• Maintain potential and current volunteer lists.
• Report volunteer hours in our database.
• Assist new volunteers in completing the Volunteer Handbook and uploading it into SharePoint.

Other Duties –

• Develop monthly participant class calendar-
  • Meet with staff to consider ideas based on current participant needs.
  • Coordinate volunteers to teach classes as needed.
• Attend scheduled on-site Trauma Informed training.
• As assigned.

Physical Requirements:

• Work is primarily performed indoors, within an office setting, occasionally accompanied by moderate noise level and exposure to scents.
• Frequently required to sit/stand at computer or in a stationary position.
• Frequently operates a computer and other office productivity equipment, such as copy machine, printer, and phone.
• Frequently required to move about within the facility for meetings, office equipment, and operations management.

Skills and Training Required for this Position:

• Reliable transportation, valid driver’s license, and insurance coverage for private vehicle use.
• Proof of valid Food Handler’s card.
• Basic knowledge of Microsoft programs and/or word processing and spreadsheet software.

Preferred Qualifications:

• Lived experience with homelessness and/or addiction.
• Multi-tasking and flexibility